Terms of service
Last Updated: June 2, 2026
Overview
This website is operated by OVERcoat JAPAN. Throughout the site, the terms “we,” “us,” and “our” refer to OVERcoat JAPAN. OVERcoat JAPAN offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using any part of the site. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any part of the Service. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.
Article 1 — Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state/province/region of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, without limitation, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your access to the Service.
Article 2 — General Conditions
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
Headings used herein are included for convenience only and will not limit or otherwise affect these Terms.
Article 3 — Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources. Any reliance on the material is at your own risk.
This site may contain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
Article 4 — Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Article 5 — Products or Services (if applicable)
Certain products or services may be available exclusively online and may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee that your computer monitor’s display will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit quantities of any products or services. All descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Article 6 — Accuracy of Billing and Account Information
By clicking the “Place Order” button on the checkout page, the customer confirms that they are placing the order after agreeing to our Terms of Service, all applicable policies, and our Sales & Resale Policy.
For products sold by OVERcoat JAPAN: when you click “Place Order,” an automated email will be sent to notify you that we have received your order.
The purchase contract is formed when we send the email notifying you that the product has been dispatched (shipment confirmation email).
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
【Shipment Decision / Quantity Limits / Out-of-Stock Handling / Anti-Resale Measures】
To ensure proper distribution control and fair purchasing opportunities for all customers, we review order details and determine whether an order is eligible for shipment. An order receipt notice (including automated emails) does notconstitute confirmation that a sales contract has been formed.
Our Sales/Resale Policy forms part of these Terms and applies in conjunction with them.
Shipment decision and quantity limits
Where we reasonably deem it necessary, we may, at our discretion, take actions such as canceling all or part of an order, adjusting quantities, or placing shipment on hold, including (examples):
- Orders that we determine are intended for (or may be intended for) domestic or overseas resale, resale for profit/commercial purposes, export (overseas resale), or that otherwise present a risk of such use;
- bulk purchases of the same product, or orders we deem beyond normal personal use;
- multiple orders placed within a short period (including where name, account, payment method, and/or shipping address differ);
- suspected use of forwarding services (forwarders, forwarding warehouses, PO boxes, etc.) or orders premised on onward shipment/consolidation to third parties (unless individually approved by us);
- any other orders requiring verification in light of these Terms and related sales policies.
Inability to ship due to inventory status (out-of-stock handling)
Although we make every effort to manage inventory, we may be unable to fulfill items due to order surges, restock delays, manufacturing/transport constraints, system display discrepancies, inspection results, damage, etc. In such cases, we may, at our discretion:
(1) cancel all or part of the order; (2) adjust quantities; (3) change shipping timing; (4) split shipments.
For pre-orders, backorders, and early reservations, the displayed shipping estimate may change.
Requests for verification (review)
For anti-resale and proper distribution purposes, we may request additional verification and/or documentation (e.g., intended use, business information such as trade name/address, whether there is an end user, verification of the shipping destination). If you do not respond within a reasonable period, or if we reasonably deem the situation suspicious or inappropriate, we may cancel the order, adjust quantities, place shipment on hold, and/or suspend acceptance of future orders.
Prohibition of unauthorized resale/re-sale/export (overseas resale)/proxy purchasing
Unless we approve in advance in writing (including email), you may not resell or re-sell our products for profit, purchase for the purpose of export/forwarding or overseas resale, circumvent purchase limits/reviews (including multi-account operation), sell using representations that mimic authorized channels, or otherwise engage in conduct contrary to our sales rules.
※ If you wish to purchase above a certain quantity, purchase continuously for business use, or request wholesale transactions, please contact us in advance.
Cancellations, refunds, and limitation of liability
If we cancel an order at our discretion, we will process refunds in accordance with our Refund Policy and the applicable payment method. We will not assume liability for damages beyond the extent permitted by applicable law where cancellation occurs due to out-of-stock issues or inability to ship.
Article 7 — Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms of the relevant third-party provider(s).
We may also offer new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.
Article 8 — Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to purchases or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review third-party policies and practices carefully. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Article 9 — User Comments, Feedback, and Other Submissions
If, at our request, you send certain submissions (e.g., contest entries) or, without a request, you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments you forward to us in any medium. We are under no obligation to (1) maintain comments in confidence; (2) pay compensation; or (3) respond to comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or violates intellectual property or these Terms.
You agree that your comments will not violate any third-party rights (including copyright, trademark, privacy, personality, or other personal or proprietary rights). You further agree that your comments will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain viruses/malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for your comments and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.
Article 10 — Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, click [Privacy Policy link].
Article 11 — Errors, Inaccuracies, and Omissions
Occasionally there may be information that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.
Article 12 — Prohibited Uses
In addition to other prohibitions, you are prohibited from using the site or its content for:
(a) unlawful purposes; (b) soliciting others to perform/participate in unlawful acts; (c) violating regulations, rules, laws, or ordinances; (d) infringing our intellectual property or others’; (e) harassment, abuse, insult, harm, defamation, slander, disparagement, intimidation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) submitting false or misleading information; (g) uploading/transmitting viruses or malicious code that may affect the functionality/operation of the Service or related websites; (h) collecting/tracking personal information of others; (i) spamming, phishing, pharming, pretexting, spidering, crawling, scraping; (j) obscene or immoral purposes; (k) interfering with or circumventing security features of the Service or related websites. We reserve the right to terminate your use of the Service for violating any prohibited use.
Article 13 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that results obtained from use of the Service will be accurate or reliable.
You agree that we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products/services delivered through the Service are provided “as is” and “as available,” except as expressly stated by us, without representations, warranties, or conditions of any kind, either express or implied, including implied warranties/conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall OVERcoat JAPAN (including directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors) be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages (including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages), whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products procured using the Service, even if advised of the possibility.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.
Article 14 — Indemnification
You agree to indemnify, defend, and hold harmless OVERcoat JAPAN and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand (including reasonable attorneys’ fees) made by any third party due to or arising out of your breach of these Terms or documents incorporated by reference, or your violation of any law or the rights of a third party.
Article 15 — Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed, without affecting the validity and enforceability of the remaining provisions.
Article 16 — Termination
Obligations and liabilities incurred prior to the termination date shall survive the termination for all purposes.
These Terms are effective unless and until terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.
If in our sole judgment you fail, or we suspect you have failed, to comply with any term, we may terminate these Terms at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).
Article 17 — Entire Agreement
Our failure to exercise or enforce any right or provision shall not constitute a waiver.
These Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, including any prior versions of these Terms.
Any ambiguities in interpretation shall not be construed against the drafting party.
Article 18 — Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable to the address: 2-126-4 Suwanishimachi, Toyokawa-shi, Aichi 442-0069, Japan.
Article 19 — Changes to Terms of Service
You can review the most current version of the Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically. Continued use of or access to the website or the Service following the posting of any changes constitutes acceptance of those changes.
Article 20 — Contact Information
About our official email addresses
The official email addresses used by OVERcoat JAPAN to contact customers are:
info@overcoat.jp
news@send.overcoat.jp
shop@send.overcoat.jp
Messages regarding orders, delivery, important notices, and campaign information may be sent from the email addresses listed above.
If you receive a suspicious email claiming to be from OVERcoat JAPAN from any other email address, please do not open any links, enter personal information, or provide payment details. Instead, contact us at info@overcoat.jp for confirmation.
Final revision date: June 2, 2026